Broadband PAYG Basic product information

• Lightning-fast up to 8Mb* speeds nationwide
• Ideal for browsing, shopping and chatting
• Get 450MB of usage included and then pay for exactly what you use after this
• Free usage between Midnight and 8am
• Peace of mind with virus protection
• Keep your system secure with our fully configurable Broadband Firewall
• Optional email addresses and webspace - add the extras you want



* Why "up to" 8Mb?
- Broadband is described as 'up to 8Mb' because download speeds will vary depending on your telephone line and location.
- Actual download speeds can reach a maximum of 7Mb, with an average speed of 5-6Mb. BT Wholesale estimates that 78% of customers will achieve download speeds of 4Mb and above.
- It is likely that speeds no greater than 2Mb will be achieved at peak usage times due to contention in our network and our suppliers' networks.
- Download speeds will vary significantly in the first 10 days after connection and then will become more consistent.

Read the Terms and Conditions for Broadband PAYG Basic.

Technical Support
Get expert help 24/7, online or by lo-call rate Support phone number.

How is traffic managed?
Broadband is a shared service, so to ensure everybody gets the right experience appropriate to their product we manage Broadband PAYG Basic traffic. Because Broadband PAYG Basic customers pay for what they use, we prioritise this traffic at all times. Find out more about traffic management.

What else do I need to know?
Learn about how we manage our network, including capacity and traffic management by reading our Broadband 'Blueprint'. Find out about our vision by reading our future of broadband article.