Email Setup Index

Here you'll find step-by-step instructions on how to set up the most popular email programs. Instructions for using IMAP and email programs not listed here can be found further down the page.

Outlook Express
	Outlook Express is the standard email program installed on all Windows systems up to and including Windows XP. Setup Guide Video Setup Guide

Windows Mail
	Windows Mail is the standard email program installed with Windows Vista. Setup Guide

Windows LiveMail
	Windows Live Mail is the replacement for Windows Mail. Installation & Setup Guide

Microsoft Outlook
	Microsoft Outlook is bundled with Microsoft Office for Windows. Outlook 2003 Setup Guide Outlook 2007 Setup Guide

Mozilla Thunderbird
	Mozilla Thunderbird is a free email program, available for Windows & OS X systems. Setup Guide Video Guide

Mac Mail
	Mac Mail is installed on all Apple OS X systems. Setup Guide Video Setup Guide

Microsoft Entourage
	Microsoft Entourage is bundled with Microsoft Office for Apple OS X. Entourage 2004 Setup Guide

Can't find what you need?

If your mail program isn't covered here, the following settings should be all that you need:

• Incoming Mail Server: mail.plus.net
• Outgoing Mail Server: relay.plus.net

The email username and password will depend on the email address you're setting up:

• When setting up your default address: use the details you log into this site with.
• When setting up an additional address: use your account username+mailbox name and your mailbox password

Read Email Addresses Explained if you're not sure about this.

Still unable to collect your mail?

If you are having problems collecting your email, see our Common Email Problems article.

IMAP (Internet Message Access Protocol) Mail

IMAP allows you to read your mail, store it on the server and place your messages in folders on the server rather than downloading the messages to your computer first. IMAP email is available using the following servers:

• Incoming (IMAP) Mail Server: imap.plus.net
• Outgoing (SMTP) Mail Server: relay.plus.net

To set up your email software simply follow the instructions set out above, replacing the incoming mail server with imap.plus.net and selecting the type of mail account as IMAP rather than POP3. Further help on how to use IMAP mail will be available in your email software documentation.

So that you don't use too much storage you should regularly 'spring clean' your email, saving your most important emails to your hard-drive to keep them safe.